Written by Administrator
Friday, 20 November 2015 17:01
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External complaints procedure

Within our services and activities we aim to provide the highest possible quality of service to our members and their families and/or organisations interacting in any way with the organisation.

However, we acknowledge that there may be occasions when things go wrong or you are dissatisfied with us and may wish to complain. We will take complaints seriously and learn from them in order that we can consistently improve the quality of our services and activities.

The following Complaints Procedure aims to provide a swift, effective and honest resolution to your complaint and to guide improvements for our future work.

Last Updated on Friday, 20 November 2015 17:51